{"id":130,"date":"2015-11-11T10:11:46","date_gmt":"2015-11-11T10:11:46","guid":{"rendered":"http:\/\/kanshare.com\/blog\/?p=130"},"modified":"2015-11-11T10:11:46","modified_gmt":"2015-11-11T10:11:46","slug":"guarantee-warranty-and-support","status":"publish","type":"post","link":"http:\/\/kanshare.com\/blog\/guarantee-warranty-and-support\/","title":{"rendered":"Guarantee, warranty and support"},"content":{"rendered":"

There are many items that we do in our day to day life. No matter how capable you may be there are some things that are beyond your control. Primarily the items require manufacturer assistance due to information or knowledge they do not share. Next would be natural need for assistance due to not having acquired the skills or knowledge to solve your need. Last and not least would be the need for assistance due to many reasons from lack of time to better use of your time.<\/p>\n

What ever your need or reason it is important to understand the kind of assistance\u00a0you need and is offered.<\/p>\n

Normally support is for a solution or a product and rarely purely based on a service that you acquired. Reason being that a service rendered could also be rectified within the service parameters or conditions when the service is being rendered. Hence a lower need for support on service related products. Examples would be cleaning, security, cooking etc. \u00a0Reason being these services would be consumed, which means finished almost as soon as it is created for use if not soon after. Hence time and planning is necessary for this.<\/p>\n

So we move on to the next area when support is required which is the product or solution (a complex or more intricate series of products and services that will provide a solution to a need or task.). For this area you would have two major sections. First would be a warranty or guarantee which is quite often used in many ways to mean many things.<\/p>\n

But simply from google translation which is a general indicative reflection of the meaning of some words: –<\/p>\n

\n

Guarantee<\/strong><\/p>\n

guar\u00b7an\u00b7tee<\/span><\/div>\n
\n
\u02cc\u0261er\u0259n\u02c8t\u0113\/<\/span><\/div>\n
\n
noun<\/i><\/div>\n
<\/div>\n
    \n
  1. \n
    \n
    \n
    1<\/strong>.<\/div>\n
    \n
    \n
    a formal promise or assurance (typically in writing) that certain conditions will be fulfilled, especially that a product will be repaired or replaced if not of a specified quality and durability.<\/div>\n
    “we offer a 10-year guarantee against<\/b> rusting”<\/div>\n
    \n\n\n\n
    synonyms:<\/td>\nwarranty<\/a> More<\/span><\/span><\/span><\/p>\n
    <\/div>\n
    <\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n
    <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n
  2. \n
    \n
    \n
    2<\/strong>.<\/div>\n
    \n
    \n
    LAW<\/span><\/div>\n
    a formal pledge to pay another person’s debt or to perform another person’s obligation in the case of default.<\/div>\n
    \n\n\n\n
    synonyms:<\/td>\ncollateral<\/a>, security<\/a>, surety<\/a>, a guaranty, earnest<\/a><\/p>\n
    \n
    \n
    “banks usually demand a guarantee<\/b> for loans”<\/div>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n
    <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ol>\n<\/div>\n
    \n
    verb<\/i><\/div>\n
    <\/div>\n
      \n
    1. \n
      \n
      1<\/strong>.<\/div>\n
      \n
      \n
      provide a formal assurance or promise, especially that certain conditions shall be fulfilled relating to a product, service, or transaction.<\/div>\n
      “the con artist guarantees that the dirt pile will yield at least 20 ounces of gold”<\/div>\n<\/div>\n<\/div>\n<\/div>\n
      <\/div>\n
      Warranty<\/strong><\/div>\n
      <\/div>\n
      \n
      war\u00b7ran\u00b7ty<\/span><\/div>\n
      \n
      \u02c8w\u00f4r\u0259n(t)\u0113,\u02c8w\u00e4r\u0259n(t)\u0113\/<\/span><\/div>\n
      \n
      noun<\/i><\/div>\n
      <\/div>\n
        \n
      1. \n
        \n
        \n
        \n
        a written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time.<\/div>\n
        “the car comes with a three-year warranty”<\/div>\n
        \n\n\n\n
        synonyms:<\/td>\nguarantee<\/a>, assurance<\/a>, promise<\/a>, covenant<\/a>, commitment<\/a>, agreement<\/a><\/p>\n
        \n
        \n
        “a three-year warranty”<\/div>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n
        \n